CONTACT LYFF

Talk to the people behind Lyff.

Have a question about Lyff, want to discuss a partnership, or simply want to know more? Get in touch with our Melbourne-based team.

✓ Melbourne based ✓ Human support ✓ Australian owned
TALK TO LYFF

Whatever brings you here, we're listening.

Questions about Lyff, partnerships, media or something else? Send us a message and we will point you in the right direction.

Based in Melbourne, Victoria, Australia
Support issues Use Lyff Help for account, billing or technical support.
Please describe your enquiry without including passwords, your vault passphrase, Recovery Key, MFA codes, private vault documents or other sensitive information. Read our Privacy Policy .
LOOKING FOR SOMETHING SPECIFIC?

We'll get you to the right place.

Some questions are better handled through a dedicated support or information service rather than the general contact inbox.

01

Need account or technical support?

For sign-in, billing, account or technical problems, start with Lyff Help.

Visit Help →
02

Looking for an answer?

Lyff Lines contains straightforward explanations, feature guidance and step-by-step information.

Explore Lyff Lines →
03

Want one-to-one help getting organised?

Lyff Concierge is optional paid human support for people who would like guidance setting up their Lyff.

Explore Concierge →
WHAT CAN YOU CONTACT US ABOUT?

More than customer support.

Lyff is still growing, and conversations with users, professionals and organisations help shape where we go next.

General enquiries Questions about Lyff, how it works or whether it may suit what you are trying to organise.
Partnerships & professionals Talk to us about professional partnerships, organisations, employers and working with Lyff.
Media & speaking Media enquiries, interviews, commentary and conversations about digital life organisation and preparedness.
Feedback & ideas Building something new means listening. If you have feedback about Lyff, we want to hear it.
BUILT HERE. SUPPORTED HERE.

When you contact Lyff, you're reaching the team behind the platform.

Australian owned Lyff is an Australian company.
Melbourne based The team behind Lyff is based in Melbourne.
Australian support Your enquiry is handled by the people building and supporting Lyff.
ONE IMPORTANT THING

Please don't send sensitive vault information by email.

If you are contacting us about your Lyff account, there is no need to email copies of documents, passwords or private information stored in your vault. Tell us what you need help with and we will guide you from there.

COMMON QUESTIONS

Before you contact us.

I have an account or billing problem. Where should I go?

Start with Lyff Help for account, billing, sign-in and technical support. It will direct you to the appropriate support option.

I want to discuss a partnership. Can I use the general email?

Yes. You can email hello@lyff.com.au, or visit the Partners section if you want to explore professional or organisational opportunities first.

Can I send a document from my vault to explain my problem?

Please do not email private vault documents, passwords or sensitive personal information. Describe the issue first and Lyff will guide you on the appropriate next step.

Where can I find answers without contacting support?

Lyff Lines contains practical guidance and explanations about using Lyff. For account or technical support, use Lyff Help.

Talk to Lyff
A REAL TEAM BEHIND THE PLATFORM

Have something you want to ask, suggest or explore?

Send us a note. Whether it is a question, partnership idea, media enquiry or feedback, we will help get it to the right person.