LYFF FOR FIRST RESPONDERS

You know the value of being prepared.

Keep important personal, health, financial and family information securely organised in one place, while staying in control of what remains private and what you choose to share.

PREPARATION BEYOND WORK

You prepare for everyone else. Lyff helps you prepare for your own life.

First responders understand better than most how useful clear, current information can be when circumstances change quickly.

Lyff gives you one secure place for the information that often ends up scattered across phones, filing cabinets, inboxes and memory.

Organise it, keep it up to date and remain in control of who can access selected information.

YOUR LYFF

Everything important, organised.

Health information Current
Insurance & super Organised
Important documents Private
Trusted people Your choice
WHAT TO ORGANISE

Start with the information others should never have to hunt for.

Keep the parts of life that matter clear, current and easier to find when you need them.

01

Health

Medication, allergies, medical information and key healthcare contacts.

02

Insurance & super

Policy details, superannuation information and useful contact details.

03

Household & property

Property records, utilities, household information and important details.

04

Legal

Copies of key documents and a record of where original documents are kept.

05

People

Important family, adviser, professional and emergency contact information.

06

Instructions

The useful information that might otherwise live only in your head.

Important: Keep original legal documents where required. Lyff stores the copy you upload. Uploading a document does not execute, witness, register, validate or make it legally effective.
TRUSTED PEOPLE

Put the right people in place without giving away control.

Guardians and Custodians have defined roles on paid Lyff plans. Appointing one does not automatically open your vault or give them access to everything.

YOU

Your Lyff

You control your vault, your information and your permissions.

GUARDIAN

A trusted person

A partner, spouse, adult child or another trusted personal contact. Appointment alone does not provide automatic vault access.

CUSTODIAN

A trusted professional

A professional such as a solicitor, adviser or accountant, with access limited to the selected items and permissions you assign.

YOUR INFORMATION. YOUR DECISIONS.

Decide what stays private and what can be shared.

Your vault is private by default. Permissions apply to selected information, not to your entire Lyff.

01

Choose the item

Select the particular information you want to manage.

02

Choose the access

Keep it Private or make selected information available to an appointed Guardian or Custodian.

03

Choose when

Give permitted access now or designate selected information for release following incapacity or passing.

Private Only you can access the item. Private items are excluded from Release Later.
Share Now Give an active Guardian or Custodian access to selected information.
On incapacity Designated information can follow Lyff's verification and Release Later process.
On passing Only information assigned to the recipient for that event can be considered for release.
Want something delivered on a future date? Future Messages is separate from vault sharing. Schedule a message, video or file for anyone by email on a date you choose.
READY BEFORE IT MATTERS

Nothing simply unlocks because something happens.

Lyff does not automatically decide that you are incapacitated or have passed away. Release Later follows a defined verification and review process before eligible information can be released.

1

You decide in advance

Choose which items may be released, under which condition and to whom.

2

A request is made inside the platform

Your Guardian or Custodian signs in to their own account. Identity, role and supporting evidence are checked through the platform.

3

Evidence is accepted and notices are sent

Email and SMS notices are sent to you after evidence is accepted. A seven-day review period allows you to stop the proposed release.

4

Only designated information is released

Final human review and approval by a different manager are required. Only items assigned to that person for the relevant event can be released. Private items are excluded.

Lyff Check-In is a reminder feature only. Missing a Check-In does not determine that something has happened, trigger release or contact your Guardian or Custodian.

FOR THE PEOPLE AROUND YOU

Clear information can mean fewer questions when life gets complicated.

Important information often lives across devices, inboxes, paperwork and memory.

Take a photo of a document on your phone or choose an existing file or photo. Photos are compressed before upload, with before and after sizes shown and an option to retake. On desktop, select a file or drag and drop one file at a time.

Scan the desktop upload QR code to continue on your phone, then sign in with your password and MFA. Files are encrypted in your browser before upload on both devices.

YOUR CONTROL

Different information. Different decisions.

You Full control
Guardian Assigned trusted role
Custodian Assigned professional role
Other people Future Messages where chosen
SECURITY BY DESIGN

Your information stays under your control.

✓

Encrypted

Vault files are encrypted in your browser before upload. Lyff’s zero-knowledge vault design means our team cannot read the contents.

✓

Private by default

Information remains private unless you choose otherwise.

✓

Item-level control

Permissions apply to selected information rather than your entire vault.

✓

Australian hosted

Lyff is Australian owned and securely hosted in Australia.

FIRST RESPONDER OFFER

A thank you for the people who show up for everyone else.

Eligible Australian first responders, Australian Defence Force members and veterans can apply for 25% off their first payment on an annual or five-year Lyff plan. Monthly plans are excluded.

Complete the application below to receive your offer details by email. The discount applies to the first payment only; renewals are at the applicable standard rate.

✓ Firefighters (career and volunteer)
✓ Ambulance and paramedic personnel
✓ Federal and state police
✓ Australian Defence Force members
✓ Eligible veterans
FIRST RESPONDER APPLICATION

Make a plan for the people who count on you.

Apply for 25% off your first payment on an eligible annual or five-year Lyff plan.

Complete the form to receive the offer details by email. Monthly plans are excluded and renewals are at the applicable standard rate.

Information supplied is used to manage your application. Please do not include passwords, your vault passphrase, Recovery Key, MFA codes or private vault documents. Privacy Policy .

COMMON QUESTIONS

A few things worth knowing.

How does the First Responder offer work?

Eligible applicants can receive 25% off the first payment on an annual or five-year Lyff plan. Monthly plans are excluded. Complete the application to receive offer details by email. Renewals are at the applicable standard rate.

Can I organise Lyff for my partner or family?

Complete covers one adult, Complete Duo two and Complete Circle up to four. Each adult has their own private vault and permissions; Duo and Circle have one billing arrangement. Appoint your partner or spouse as Guardian to share selected items once they are active. Being on the same plan does not automatically grant access.

Can Lyff remind me about document dates?

Yes. Add an optional expiry, renewal or review date. Reminders 60 and 14 days before are selected by default. Choose 60, 30, 14 or 7 days before, or a custom date, and repeat annually for yearly renewals. A confirmation shows the reminders set after upload. Edit them in Document details or turn all reminders off in Settings while keeping dates.

Reminders cover the five documents on the 12-month Free plan and all documents on paid plans. No reminder emails are sent during the grace period. Emails contain no file contents or sensitive details.

Does appointing a Guardian give them access to my vault?

No. Appointing a Guardian does not automatically give them access to your vault or documents. Access depends on the permissions you apply to selected information.

Can I keep information completely private?

Yes. Private items remain for your access only. They are excluded from Guardian and Custodian access and from Release Later.

What happens if I become incapacitated?

If you have assigned particular information for release following incapacity, your Guardian or Custodian can request it through their own platform account. Verification, evidence review, a seven-day review period and final human approval are required. Only assigned items for that event can be released.

Does missing a Lyff Check-In release my information?

No. Lyff Check-In is a reminder only. Missing a Check-In does not trigger access, release information or contact your Guardian or Custodian.

Can I change my permissions?

Yes. You can change the permissions attached to your information. Removing access cannot retrieve copies someone has already downloaded.

Does Lyff replace professional advice?

No. Lyff helps you organise information and control access to it. It does not replace legal, financial, medical or other professional advice.

YOUR LIFE. ORGANISED.

You look out for others. Make a plan for your own family too.

Keep household paperwork, important dates and wishes organised. Share selected items with your partner or spouse appointed as Guardian, and prepare information for the people who may need it later.